Frequently Asked Questions
Everything you need to know about our artisanal coffee and small-batch roasting.
How soon after roasting will my coffee be shipped?
To ensure maximum freshness, we roast our beans in small batches. Your order will typically be roasted and shipped within 24 to 48 hours of your purchase.
What is the best way to store Royal Roastery NOLA beans?
We recommend storing your coffee in a cool, dark place inside an airtight container. Avoid the refrigerator or freezer, as moisture can compromise the delicate flavor profiles of the beans.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and U.S. territories. We are working on expanding our logistics to include international destinations in the near future.
Can I return coffee if I don't like the flavor?
As coffee is a perishable food item, we cannot accept returns. However, if there is an error with your order or damage during shipping, please contact us within 7 days for a replacement or refund.
Are your coffee beans ethically sourced?
Yes, we prioritize Direct Trade and Fair Trade practices. We work closely with importers who ensure farmers are paid sustainable wages and follow environmentally friendly harvesting methods.
Do you offer wholesale pricing for local New Orleans businesses?
Absolutely! We love partnering with local cafes and restaurants. Please reach out via our contact page for information regarding wholesale volume discounts and delivery schedules.